MANAGE ALL INDEPENDENT BROKERAGE
MANAGE ALL is an independent brokerage that has provided services to individuals, groups, and corporate companies in Medical Schemes, Gap Cover, and Long and Short-Term Insurance Products since 1998.
Letting us MANAGE IT ALL, makes all the difference. We carefully consider your particular needs when doing our homework, in delivering to you a tailormade solution, that’ll save you time and money. It doesn’t end there. We also re-assess your individual, group, or corporate profile on an on-going basis, to ensure your product choice remains the best one.
The Manage All Advantage
When it comes to choosing a suitable plan solution, we believe our clients should have the freedom and right to choose.
We communicate with our customers via phone, SMS, and reachable sales agents in any region.
Our computer management system minimises errors by ensuring correct documentation scanning. Because we store our backup papers off-site, our clients’ documents remain secure and private.
In order to guarantee efficient service delivery, the management team at MANAGE ALL makes sure to stay up to date on the most recent developments in our sector.
Our clients’ administrative demands for financial advice might be handled by MANAGE ALL’s one-stop call centre. Our approach is to take over the administration process and overcome any challenges on behalf of the client, rather than necessarily transferring the member from their current plan.
In order to provide the greatest service and guidance, our skilled personnel will enquire about the plan in the appropriate way.
To guarantee efficient communication and support for our clients, we have a voice logging system in place. This system is a part of the MANAGE ALL quality management and compliance system.
We have access to all of the main insurance, investment, and medical plans; each is chosen based on its reputation and integrity, guaranteeing complete coverage to meet the specific requirements of each of our clients.
Service consultants visit on a regular basis to answer questions from prospective, new, and existing members.
Meeting with the company’s management every three months to discuss membership reviews, member usage, and claim behaviour:
- Tracking the execution of management initiatives, such as those pertaining to HIV/AIDS, etc.
- Helping businesses with medical scheme renewals and reviews at the end of the year.
Every year, we will assess our clients’ contributions and healthcare and financial benefits, as well as the various schemes’ viability and financial standing.
At MANAGE ALL we strive to treat clients fairly, by following a 6-Step Approach:
Establish and Define the Client-Advisor Relationship.
Gather Client Data and Set Clear Goals.
Analyses and Evaluate the Client’s Current Needs.
Develop and Present Recommendations and Advice.
Implement the Recommendations – During the Application Process.
Monitor the Recommendations – During the Year and at Year-End Revision.
We strive to uphold our commitment by applying the following principles:
Our goal is to establish ourselves as the most well-known and favoured advisory group for financial and health-related products, catering to all Southern African individuals, families, and organisations.
Integrity in Advising
Business Professionalism
Best Possible Client Service
Maintain Accreditation via Legislation Compliance
The Safekeeping of your Personal Information is Paramount, with MANAGE ALL Systems Built for your Peace of Mind
Secure Administration System
Confidential information is accurately recorded and securely stored thanks to our administrative system.
Efficient Information Technology (IT) System
The efficient administration and use of customer data is guaranteed by our information technology (IT) system.
Safeguarding Data Recovery System
Even in the event of an emergency, our disaster recovery system keeps “backup data” off-site to guarantee the confidentiality and safeguarding of customer information for later use.